{"id":32750,"date":"2020-10-26T13:33:56","date_gmt":"2020-10-26T11:33:56","guid":{"rendered":"https:\/\/www.smallsigns.net\/?page_id=32750"},"modified":"2023-02-28T09:37:13","modified_gmt":"2023-02-28T07:37:13","slug":"turneround","status":"publish","type":"page","link":"https:\/\/www.smallsigns.net\/en\/info\/turneround\/","title":{"rendered":"Order Turneround"},"content":{"rendered":"<h3>Order Turnaround, the time of receiving your product consists of 2 steps:<\/h3>\n<ol>\n<li><strong>Order Process Time &#8211;<\/strong>\u00a0the time required to prepare and ship your product<\/li>\n<li><strong>Delivery Time &#8211;<\/strong>\u00a0the time required by the courier company to bring the package to you<\/li>\n<\/ol>\n<hr \/>\n<p data-fontsize=\"22\" data-lineheight=\"24.2px\"><div class='content-column one_half'><div style=\"padding-right:10px;padding-left:10px;\"><h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"22\" data-lineheight=\"24.2px\">1) Order Process Time<\/h2>\n<p><strong>The time needed to process an order is counted:<\/strong><\/p>\n<ul>\n<li><strong>If you ordered metal letters in stock:<\/strong> From the day of receiving your payment<\/li>\n<li><strong>If you ordered any other product:<\/strong> From the day after you emailed your confirmation in the manner detailed in the email you received<\/li>\n<\/ul>\n<table style=\"width: 100%;\" border=\"2\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td colspan=\"3\">\n<h3 style=\"text-align: center;\">Order Process Time &#8211; Updated on Nov 05 2022<\/h3>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"19.8px\">Product type<\/h4>\n<\/td>\n<td>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"19.8px\">Ordered from today until:<\/h4>\n<\/td>\n<td>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"19.8px\">Will be shipped within:<\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/products\/ceramic-signs\/ceramic-door-signs\/\"><strong>Ceramic Door Signs<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>7 business days from proof confirmation<\/td>\n<\/tr>\n<tr>\n<td><strong><a href=\"https:\/\/www.smallsigns.net\/en\/products\/jewish-gifts\/\">Jewish Gifts<\/a> Signs<\/strong><\/td>\n<td>Any date<\/td>\n<td>7 business days from proof confirmation<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/products\/ceramic-signs\/ceramic-house-signs\/\"><strong>Ceramic House Signs<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>9 business days from proof confirmation<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/products\/metal-plaques\/\"><strong>Metal Plaques<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>Within 5 to 21 business days from the date of the proof approval. Determines what is written in the confirmation email<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/products\/metal-plaques\/letters-models\/\"><strong>Metal Letters from stock<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>5 business days from order date<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/product\/metal-letters\/\"><strong>Custom Metal Letters<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>5 to 10 business days from proof confirmation<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/products\/ceramic-signs\/%d7%a9%d7%9c%d7%98%d7%99-%d7%a4%d7%a1%d7%99%d7%a4%d7%a1-en\/\"><strong>Mosaic Signs<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>21 business days from proof confirmation<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/products\/jewish-gifts\/kippot\/\"><strong>Personalized Kippot<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>9 business days from order date<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.smallsigns.net\/en\/products\/pinback-buttons\/\"><strong>Pinback Buttons<\/strong><\/a><\/td>\n<td>Any date<\/td>\n<td>4 business days from order date<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Business days:<\/strong> Sun. to Thu. except Jewish holidays and holidays&#8217; eve<\/p>\n<table style=\"width: 100%;\" border=\"2\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td colspan=\"3\">\n<h3 style=\"text-align: center;\"><span style=\"color: #999999;\">Order Process Time &#8211; Updated on Nov 05 2022<\/span><\/h3>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"19.8px\"><span style=\"color: #999999;\">Product type<\/span><\/h4>\n<\/td>\n<td>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"19.8px\"><span style=\"color: #999999;\">Ordered from today until:<\/span><\/h4>\n<\/td>\n<td>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"18\" data-lineheight=\"19.8px\"><span style=\"color: #999999;\">Will be shipped within:<\/span><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/ceramic-signs\/ceramic-door-signs\/\"><strong>Ceramic Door Signs<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Dec 08 2022<\/span><\/td>\n<td><span style=\"color: #999999;\">14.12.2022<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><strong><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/jewish-gifts\/\">Jewish Gifts<\/a> Signs<\/strong><\/span><\/td>\n<td><span style=\"color: #999999;\">Dec 08 2022<\/span><\/td>\n<td><span style=\"color: #999999;\">14.12.2022<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/ceramic-signs\/ceramic-house-signs\/\"><strong>Ceramic House Signs<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Any date<\/span><\/td>\n<td><span style=\"color: #999999;\">7 days from the order<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/metal-plaques\/\"><strong>Metal Plaques<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Dec 08 2022<\/span><\/td>\n<td><span style=\"color: #999999;\">18.12.2022<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/metal-plaques\/letters-models\/\"><strong>Metal Letters from stock<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Any date<\/span><\/td>\n<td><span style=\"color: #999999;\">5 days from the order<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/product\/metal-letters\/\"><strong>Custom Metal Letters<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Dec 08 2022<\/span><\/td>\n<td><span style=\"color: #999999;\">18.12.2022<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/ceramic-signs\/%d7%a9%d7%9c%d7%98%d7%99-%d7%a4%d7%a1%d7%99%d7%a4%d7%a1-en\/\"><strong>Mosaic Signs<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Any date<\/span><\/td>\n<td><span style=\"color: #999999;\">28.12.2022<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/jewish-gifts\/kippot\/\"><strong>Personalized Kippot<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Dec 08 2022<\/span><\/td>\n<td><span style=\"color: #999999;\">21.12.2022<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #999999;\"><a style=\"color: #999999;\" href=\"https:\/\/www.smallsigns.net\/en\/products\/pinback-buttons\/\"><strong>Pinback Buttons<\/strong><\/a><\/span><\/td>\n<td><span style=\"color: #999999;\">Dec 08 2022<\/span><\/td>\n<td><span style=\"color: #999999;\">14.12.2022<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Business days:<\/strong> Sun. to Thu. except Jewish holidays and holidays&#8217; eve<\/p><\/div><\/div><div class='content-column one_half last_column'><div style=\"padding-right:10px;padding-left:10px;\"><h2>2) Delivery time<\/h2>\n<h3>Local shipping:<\/h3>\n<table style=\"width: 100%;\" border=\"2\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td><strong>Home delivery<\/strong><\/td>\n<td>The carrier will call you before delivery.<br \/>\nAvailable for all packages.<br \/>\nDelivery time: up to 3 business days. More for small communities<\/td>\n<\/tr>\n<tr>\n<td><strong>Pick up point in your area<\/strong><\/td>\n<td>You\u2019ll receive an SMS message including pick up location and opening hours.<br \/>\nChoice available for packages up to 30 cm lenght.<br \/>\nDelivery time: up to 3 business days. More for small villages.<\/td>\n<\/tr>\n<tr>\n<td style=\"vertical-align: top;\"><strong>&#8220;Doar 24&#8221;<\/strong><\/td>\n<td style=\"vertical-align: top;\">By Israel Post. Service offered with no tracking nor responsibility.<br \/>\nDelivery time: 1 to 7 days.<br \/>\nAvailable only when ordering up to 3 pinback buttons<span style=\"font-family: inherit; font-size: inherit;\">.<br \/>\n<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Shipping abroad:<\/h3>\n<table style=\"width: 100%;\" border=\"2\" cellpadding=\"5\">\n<tbody>\n<tr>\n<td><strong>Ecopost<\/strong><\/td>\n<td>Delivery time abroad usually within 10 days.<br \/>\nYou can choose Ecopost only for packages weighing up to 2000 grams.<br \/>\nWhen the product(s) in the shopping cart pass this weight, only the EMS Express option remains available.<\/td>\n<\/tr>\n<tr>\n<td><strong>EMS Express<\/strong><\/td>\n<td>Delivery time abroad usually within 5 days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Shipping Cost:<\/h3>\n<p>The charge for the shipment is calculated automatically by weight from the shopping cart, in accordance with the <a href=\"http:\/\/www.israelpost.co.il\/npostcalc.nsf\/calculator2?OpenForm&amp;L=EN&amp;menu=1&amp;hidec=1&amp;mo=1\" target=\"_blank\" rel=\"noopener noreferrer\">rates of Israel Post<\/a>, without extra charges.\u00a0After you&#8217;ve added a product to the shopping cart, you will be able to check the exact shipping cost by types of shipment before continuing to fill out the order form.<\/p>\n<h3>Insurance:<\/h3>\n<p>On our <a href=\"https:\/\/www.smallsigns.net\/en\/info\/policy\/\">Policy page<\/a> you&#8217;ll find information about item replacement in case of damage from postage and refunds.<\/p>\n<hr \/>\n<h2>Tracking<\/h2>\n<p><strong>Inside Israel:<\/strong> through our <a href=\"https:\/\/www.smallsigns.net\/en\/info\/contact\/\">customer service<\/a>.<br \/>\n<strong>Abroad:<\/strong> trough the local tracking service. Here some of them:<\/p>\n<ul>\n<li><strong>USPS (USA):<\/strong> <a title=\"Track and Confirm\" href=\"https:\/\/tools.usps.com\/go\/TrackConfirmAction!input.action\" target=\"_blank\" rel=\"noopener noreferrer\">Track and Confirm<\/a><\/li>\n<li><strong>Canada Post:<\/strong> <a href=\"https:\/\/www.canadapost.ca\/web\/en\/home.page\" target=\"_blank\" rel=\"noopener noreferrer\">Track<\/a><\/li>\n<li><strong>Royal Mail (GB):<\/strong> <a href=\"https:\/\/www.royalmail.com\/track-your-item\" target=\"_blank\" rel=\"noopener noreferrer\">Track and Trace<\/a><\/li>\n<li><strong>Australia post:<\/strong> <a href=\"https:\/\/auspost.com.au\/parcels-mail\/track.html?cmpid=HP2-TL1-track-item-110401\" target=\"_blank\" rel=\"noopener noreferrer\">Track my item<\/a><\/li>\n<li><strong>Deutsche Post (Germany):<\/strong> <a href=\"https:\/\/www.deutschepost.de\/de\/toolbar\/errorpages\/404.html\" target=\"_blank\" rel=\"noopener noreferrer\">Shipment Tracking<\/a><\/li>\n<\/ul>\n<hr \/>\n<h2>Delays<\/h2>\n<p>Delivery timing, both abroad or within the country, is responsibility of the companies that provide the service. We have no control on it and there is always a possibility that a shipment will arrive late.<br \/>\nIn case of delay, Small Signs &#8211; although responsible for the arrival of the shipment &#8211; will not cancel the order and will not refund the customer for the cost of delivery due to reasons related to the delay unless a refund will be provided by the delivery company according to its own rules.<\/p><\/div><\/div><div class='clear_column'><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Order Turnaround, the time of receiving your product consists of 2 steps: Order Process Time &#8211;\u00a0the time required to prepare and ship your product Delivery Time &#8211;\u00a0the time required by the courier company to bring the package to you<\/p>\n","protected":false},"author":32,"featured_media":34917,"parent":21784,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/pages\/32750"}],"collection":[{"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/comments?post=32750"}],"version-history":[{"count":0,"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/pages\/32750\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/pages\/21784"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/media\/34917"}],"wp:attachment":[{"href":"https:\/\/www.smallsigns.net\/en\/wp-json\/wp\/v2\/media?parent=32750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}